Never miss another customer.
When you can't pick up, Lumetta texts the customer back within seconds, lets them book a time, and asks happy customers for a Google review. You keep your number. Your team keeps working.
- Works with your current phone number
- Month-to-month, 30 days' notice
- Local, based in Morristown, NJ
Every missed call is a customer who might go to someone else.
You're with a client, on a job, or finally at dinner. The phone rings. Most people don't leave a voicemail. They just call the next business on Google.
One example from home services: how often calls to plumbing, HVAC and roofing companies reached a live person.
of calls reached a live person (1,794 calls analyzed)
of calls reached a live person (465 calls analyzed)
of calls reached a live person (3,604 calls analyzed)
Source: 99 Calls, "How Often Do Contractors Actually Answer the Phone?" (September 2026). Home-service businesses only: live answer rates from 36,498 calls, Sept 2025 to Aug 2026 (exact figures: plumbing 58.0%, HVAC 43.2%, roofing 28.1%). The study covers 99 Calls' own clients, not every contractor, so treat it as a rough picture, not your numbers.
People call when they need you, not just during office hours.
A request that waits for a call back gives a competitor time to reach them first.
Happy customers rarely leave a review unless someone asks them.
Three simple steps. You don't learn any new software.
Free Lead Leak Audit
I look at your website and public listings and show you, on one page, where calls and web requests may be slipping through, plus the 3 fixes I'd set up.
Free, no obligationI set it up for you
One 20-minute kickoff call. I write the texts in your words, connect your number, booking and review link, and you approve every message before it goes live.
Usually about a weekIt runs in the background
Missed calls get a text, customers book themselves, and every finished job gets a review request. You get a text alert for each new lead and a simple monthly report.
I check it every monthWhat your customer sees when you can't pick up.
Jenna's water heater is leaking at 7:41 PM. Here's what happens next, without anyone in your office lifting a finger. This example is a plumber, but it works the same for a dental office, salon, law firm, auto shop or any business that takes calls.
Demo only: "Morris County Plumbing" is a made-up company. All names, numbers and links are fictional.(973) 555-0100 · No answer
Book a visit
Morris County Plumbing · Water heater service
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Every missed call gets a friendly text, day or night.
Customers pick a time. You get an alert and the job lands on your calendar.
An automatic reminder goes out the morning of the job.
A review link goes out after every job, while the customer is still happy.
Simple pricing. No long contracts.
One setup fee, then a flat monthly price. Cancel any time with 30 days' notice.
Never Miss a Lead
- Missed-call text back
- Instant reply to website form leads (text & email)
- Every lead logged in one simple sheet
- Monthly report
Booked & Reviewed
- Everything in Starter
- 3-step follow-up for leads who don't reply
- Online booking link with reminder texts
- Automatic Google review requests after each visit or job
Front Office on Autopilot
- Everything in Growth
- AI chat helper on your website that answers common questions and books appointments
- Invoice and payment reminders (job or visit → invoice → reminder)
- Monthly 30-minute check-in call
For our first local clients: 25% off the setup fee in exchange for honest feedback and a short case study.
Built for local businesses. Right here in North Jersey.
We work with owner-run small businesses that live on the phone, where every call or form can be a new customer.
Plumbing, HVAC, roofing, electrical, cleaning. The first business to answer often gets the job.
Dental offices, med spas, salons and clinics. Fill open appointments and cut no-shows.
Law offices, accountants, real estate and insurance. Reply to new inquiries before they call someone else.
Auto repair, detailing, pet care and more. Busy hands, ringing phone, no one free to answer.
Five North Jersey counties
Close enough to meet you in person, at your office, shop or job site.
- Morris
- Essex
- Bergen
- Passaic
- Union
Home base: Morristown, NJ
A local company. One person you can call.
Hi, I'm Ronny, the founder of Lumetta. I'm based in Morristown, and I work with local small businesses across Morris, Essex, Bergen, Passaic and Union counties.
Lumetta is small on purpose. You won't get passed around a call center. I set everything up for you, write the messages in your words, check that it's working every month, and send you a plain-English report.
- No new software for your team to learn
- Nothing goes live until you approve it
- Honest answers, no promises I can't keep
Straight answers.
I already answer my phone. Why do I need this?
That's great, and your customers probably notice. This is a safety net for the calls you can't take, like when you're with a client, on a job, or it's 9 PM. If it never needs to kick in, it costs you very little.
Isn't this expensive?
Fair question. Think about what one new customer is worth to you. If this catches even one a month that would have gone to someone else, it may pay for itself. And there's no long contract. Cancel with 30 days' notice.
I tried something like this before and it didn't work.
Most tools get set up and forgotten. I set it up for you, check it every month and send you a simple report. If something's off, I fix it.
Do I have to learn new software?
No. It runs in the background on your current phone number. You just get a text alert when a new lead comes in.
Will the texts sound like a robot?
No. The texts are written in your words, and I'll show you every message before it goes live. We can write the first one together.
I'm too busy right now.
That's exactly when calls get missed. Setup takes me about a week, and your part is one 20-minute call.
I already get enough work.
Good problem to have! Then this helps you pick the best work and keep your reviews growing. We can start with just the review requests.
Is my customers' information safe?
We use well-known tools like Twilio and Google. Your customer list stays yours, and if you cancel, you keep everything.
Can you guarantee results?
I can't promise a number, because every business is different. What I can promise: every missed call gets a text and every finished job gets a review request, and you'll see exactly how many each month in your report.
Do you offer discounts for reviews?
No, and you shouldn't either. Google doesn't allow offering discounts or gifts for reviews. We just ask nicely, at the right time.
See where your leads are slipping through.
Tell me about your business and I'll send you a free 1-page audit, usually within 2 business days. No obligation, no pushy sales call.
- How easy it is to call, book or message you from a phone
- What happens to after-hours calls and web form requests
- How your Google reviews look to a new customer
- The 3 fixes I'd set up first, in plain English
Request your free audit
Takes about a minute.